Apex domains cannot have CNAME records.
Question and response
Question
dig upnorthcontacts.com. NS
Answer
upnorthcontacts.com. 5 NS ns2.upnorthcontacts.com.
upnorthcontacts.com. 5 NS ns1.upnorthcontacts.com.
Authority
The response has no authority records.
Additional
ns1.upnorthcontacts.com. 5 A 69.162.81.138
ns2.upnorthcontacts.com. 5 A 69.162.81.142
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0