spf.diligent.com has no CNAME records.
Question and response
Question
dig spf.diligent.com. NS
Answer
The response has no answer records.
Authority
diligent.com. 1105 SOA ns1-07.azure-dns.com. itservices.boardbooks.com. 2020092400 3600 600 604800 1800
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0