Changes since SOA version
IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.
Not an apex domain
The domain smtp-id-neo-outgoing-cluster101.infokreasindo.com is not the root of its zone.
Instead, try zone transfer on infokreasindo.com .
Instead, try zone transfer on infokreasindo.com .