selfcareapp.time.com.my has no CNAME records.
Question and response
Question
dig selfcareapp.time.com.my. NS
Answer
The response has no answer records.
Authority
time.com.my. 580 SOA blue.foundationdns.com. hostmaster.time.net.my. 2397918121 28800 14400 2419200 3600
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0