remote.axcient.com has no CNAME records.
Question and response
Question
dig remote.axcient.com. NS
Answer
The response has no answer records.
Authority
axcient.com. 150 SOA ns1.efscloud.net. root.efscloud.net. 174 86400 7200 3600000 300
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0