Changes since SOA version
IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.
Not an apex domain
The domain pool-74-111-69-92.hgrtmd.east.verizon.net is not the root of its zone.
Instead, try zone transfer on hgrtmd.east.verizon.net .
Instead, try zone transfer on hgrtmd.east.verizon.net .