Apex domains cannot have CNAME records.
Question and response
Question
dig pinkribbondirect.com. NS
Answer
pinkribbondirect.com. 5 NS ns2.pinkribbondirect.com.
pinkribbondirect.com. 5 NS ns1.pinkribbondirect.com.
Authority
The response has no authority records.
Additional
ns1.pinkribbondirect.com. 5 A 74.48.155.98
ns2.pinkribbondirect.com. 5 A 195.3.221.25
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0