outgoingz.livehelpnow.com has no CNAME records.
Question and response
Question
dig outgoingz.livehelpnow.com. NS
Answer
The response has no answer records.
Authority
livehelpnow.com. 1800 SOA curt.ns.cloudflare.com. dns.cloudflare.com. 2397122933 10000 2400 604800 1800
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0