neptune.exacthosting.com has no CNAME records.
Question and response
Question
dig neptune.exacthosting.com. NS
Answer
The response has no answer records.
Authority
exacthosting.com. 85 SOA ns1.tucows.com. hostmaster.exacthosting.com. 1772064000 10800 3600 2592000 300
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0