manageengine.efscloud.net has no CNAME records.
Question and response
Question
dig manageengine.efscloud.net. NS
Answer
The response has no answer records.
Authority
efscloud.net. 392 SOA ns1.efscloud.net. efscloud.net.domainsbyproxy.com. 393 600 300 3600000 900
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0