mail1.ash1.ciberserver.com has no CNAME records.
Question and response
Question
dig mail1.ash1.ciberserver.com. NS
Answer
The response has no answer records.
Authority
ash1.ciberserver.com. 4643 SOA ns1.ciberserver.com. status.ciberconceito.com. 2018052001 3600 7200 1209600 86400
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0