Changes since SOA version
IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.
Not an apex domain
The domain lnsm3-montreal02-69-158-161-15.internet.virginmobile.ca is not the root of its zone.
Instead, try zone transfer on internet.virginmobile.ca .
Instead, try zone transfer on internet.virginmobile.ca .