itau-itau-email-spf1.cname.sea1.medallia.com IXFR zone transfer

Changes since SOA version

IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.

Not an apex domain The domain itau-itau-email-spf1.cname.sea1.medallia.com is not the root of its zone.
Instead, try zone transfer on medallia.com .