Changes since SOA version
IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.
Not an apex domain
The domain it5jt0b7nu4v5nai1a3icqkp1rjfh0j9.shopfactory.io is not the root of its zone.
Instead, try zone transfer on shopfactory.io .
Instead, try zone transfer on shopfactory.io .