Apex domains cannot have CNAME records.
Question and response
Question
dig hospicethousandoaks.com. NS
Answer
hospicethousandoaks.com. 5 NS ns-422.awsdns-52.com.
hospicethousandoaks.com. 5 NS ns-1702.awsdns-20.co.uk.
hospicethousandoaks.com. 5 NS ns-70.awsdns-08.com.
hospicethousandoaks.com. 5 NS ns-1358.awsdns-41.org.
Authority
The response has no authority records.
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0