help.factoryofterroronline.com has no CNAME records.
Question and response
Question
dig help.factoryofterroronline.com. NS
Answer
The response has no answer records.
Authority
factoryofterroronline.com. 3097 SOA dns.factoryofterroronline.com. hostmaster.factoryofterroronline.com. 1405661576 43200 3600 604800 3600
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0