dns.backbayboxes.com has no CNAME records.
Question and response
Question
dig dns.backbayboxes.com. NS
Answer
The response has no answer records.
Authority
backbayboxes.com. 3580 SOA dns.backbayboxes.com. hostmaster.backbayboxes.com. 1553957626 43200 3600 604800 3600
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0