Changes since SOA version
IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.
Not an apex domain
The domain cv-usprod-2.axcient.com.dkim.cvent-planner.com is not the root of its zone.
Instead, try zone transfer on cvent-planner.com .
Instead, try zone transfer on cvent-planner.com .