btars-prod16-un-1-pa.uaenorth.cloudapp.azure.com IXFR zone transfer

Changes since SOA version

IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.

Not an apex domain The domain btars-prod16-un-1-pa.uaenorth.cloudapp.azure.com is not the root of its zone.
Instead, try zone transfer on uaenorth.cloudapp.azure.com .