auth.eaprod1.connectalk.com has no CNAME records.
Question and response
Question
dig auth.eaprod1.connectalk.com. NS
Answer
The response has no answer records.
Authority
eaprod1.connectalk.com. 2748 SOA ns.ctalk.com. support.connectalk.com. 2023091515 10800 1800 1209600 3600
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0