Changes since SOA version
IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.
Not an apex domain
The domain 34af042596292c2b52178071c62c2e8b.freshdesk.com is not the root of its zone.
Instead, try zone transfer on freshdesk.com .
Instead, try zone transfer on freshdesk.com .