Not an apex domain
The domain 205-178-97-53.s818.c3-0.stk-ubr1.chi-stk.il.cable.rcncustomer.com is not the root of its zone.
Instead, try zone transfer on chi-stk.il.cable.rcncustomer.com .
Instead, try zone transfer on chi-stk.il.cable.rcncustomer.com .