Changes since SOA version
IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.
Not an apex domain
The domain zbvkl3wzc90bjrfs9wdrwcxf6h2wq60j.totalvia.com.br is not the root of its zone.
Instead, try zone transfer on totalvia.com.br .
Instead, try zone transfer on totalvia.com.br .