vip-148-139-0-0.cust.service-now.com IXFR zone transfer

Changes since SOA version

IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.

Not an apex domain The domain vip-148-139-0-0.cust.service-now.com is not the root of its zone.
Instead, try zone transfer on cust.service-now.com .