spftext.egain.net has no CNAME records.
Question and response
Question
dig spftext.egain.net. NS
Answer
The response has no answer records.
Authority
egain.net. 106 SOA ns-867.awsdns-44.net. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0