Apex domains cannot have CNAME records.
Question and response
Question
dig so.cg.shawcable.net. NS
Answer
so.cg.shawcable.net. 5 NS ns1.so.cg.shawcable.net.
so.cg.shawcable.net. 5 NS ns2.no.cg.shawcable.net.
so.cg.shawcable.net. 5 NS a1-220.akam.net.
so.cg.shawcable.net. 5 NS a6-65.akam.net.
so.cg.shawcable.net. 5 NS a8-66.akam.net.
so.cg.shawcable.net. 5 NS a9-67.akam.net.
so.cg.shawcable.net. 5 NS a3-64.akam.net.
Authority
The response has no authority records.
Additional
ns1.so.cg.shawcable.net. 5 A 64.59.135.160
ns2.no.cg.shawcable.net. 5 A 64.59.128.80
ns1.so.cg.shawcable.net. 5 AAAA 2001:4e8:0:4001:0:0:53:1
ns2.no.cg.shawcable.net. 5 AAAA 2001:4e8:0:4006:0:0:53:2
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0