smtp.ultipro.com has no CNAME records.
Question and response
Question
dig smtp.ultipro.com. NS
Answer
The response has no answer records.
Authority
ultipro.com. 1800 SOA chloe.ns.cloudflare.com. dns.cloudflare.com. 2397721910 10000 2400 604800 1800
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0