pedcsmx2.ncs.com has no CNAME records.
Question and response
Question
dig pedcsmx2.ncs.com. NS
Answer
The response has no answer records.
Authority
ncs.com. 900 SOA dns-apac-1.ptns.pearson.com. gns-dnsoperations.pearson.com. 2010110641 900 900 2592000 900
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0