o4.ptr116.us.khoros-mail.com has no CNAME records.
Question and response
Question
dig o4.ptr116.us.khoros-mail.com. NS
Answer
The response has no answer records.
Authority
us.khoros-mail.com. 180 SOA ns0.dnsmadeeasy.com. dns.dnsmadeeasy.com. 2008015572 43200 3600 1209600 180
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0