o14.ptr565.trustpilotmail.com has no CNAME records.
Question and response
Question
dig o14.ptr565.trustpilotmail.com. NS
Answer
The response has no answer records.
Authority
trustpilotmail.com. 251 SOA ns-1272.awsdns-31.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0