ns04.excelcloud.my has no CNAME records.
Question and response
Question
dig ns04.excelcloud.my. NS
Answer
The response has no answer records.
Authority
excelcloud.my. 3600 SOA ns01.excelcloud.my. domain.hitachi-sunway-ds.com. 2026021001 3600 600 1209600 3600
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0