ns-962.awsdns-56.net has no CNAME records.
Question and response
Question
dig ns-962.awsdns-56.net. NS
Answer
The response has no answer records.
Authority
awsdns-56.net. 691 SOA g-ns-1400.awsdns-56.net. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0