Apex domains cannot have CNAME records.
Question and response
Question
dig nap.wideopenwest.com. NS
Answer
nap.wideopenwest.com. 5 NS dns1.wideopenwest.com.
nap.wideopenwest.com. 5 NS dns2.wideopenwest.com.
Authority
The response has no authority records.
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0