mx1.firewall.workcloud.tech has no CNAME records.
Question and response
Question
dig mx1.firewall.workcloud.tech. NS
Answer
The response has no answer records.
Authority
workcloud.tech. 73 SOA jaime.ns.cloudflare.com. dns.cloudflare.com. 2396874501 10000 2400 604800 1800
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0