mx-20.us-east.atmailcloud.com has no CNAME records.
Question and response
Question
dig mx-20.us-east.atmailcloud.com. NS
Answer
The response has no answer records.
Authority
us-east.atmailcloud.com. 171 SOA ns-457.awsdns-57.com. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0