mail.ourhsphere.com has no CNAME records.
Question and response
Question
dig mail.ourhsphere.com. NS
Answer
The response has no answer records.
Authority
ourhsphere.com. 1211 SOA jason.ns.cloudflare.com. dns.cloudflare.com. 2394436236 10000 2400 604800 1800
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0