mail.eventact.com has no CNAME records.
Question and response
Question
dig mail.eventact.com. NS
Answer
The response has no answer records.
Authority
eventact.com. 138 SOA ns-cloud-e1.googledomains.com. cloud-dns-hostmaster.google.com. 1 21600 3600 259200 300
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0