Apex domains cannot have CNAME records.
Question and response
Question
dig mail.eo.outlook.com. NS
Answer
mail.eo.outlook.com. 5 NS ns2-prodeodns.glbdns.o365filtering.com.
mail.eo.outlook.com. 5 NS ns1-prodeodns.glbdns.o365filtering.com.
Authority
The response has no authority records.
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0