Apex domains cannot have CNAME records.
Question and response
Question
dig latam-eig.com. NS
Answer
latam-eig.com. 5 NS jessica.ns.cloudflare.com.
latam-eig.com. 5 NS ray.ns.cloudflare.com.
Authority
The response has no authority records.
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0