Apex domains cannot have CNAME records.
Question and response
Question
dig jcwsoftware.com. NS
Answer
jcwsoftware.com. 5 NS ns-us.1and1-dns.us.
jcwsoftware.com. 5 NS ns-us.1and1-dns.com.
jcwsoftware.com. 5 NS ns-us.1and1-dns.org.
jcwsoftware.com. 5 NS ns-us.1and1-dns.de.
Authority
The response has no authority records.
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0