ivpc.prod.cloud.synchronoss.net has no SRV records.
Question and response
Question
dig ivpc.prod.cloud.synchronoss.net. SRV
Answer
The response has no answer records.
Authority
ivpc.prod.cloud.synchronoss.net. 900 SOA ns-600.awsdns-11.net. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0