cp01.konecta.mx has no CNAME records.
Question and response
Question
dig cp01.konecta.mx. NS
Answer
The response has no answer records.
Authority
konecta.mx. 2572 SOA digi01.konectate.co. datacenter.konecta.mx. 1588439678 10800 3600 604800 38400
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0