bgsdcsmtpm02v.concentrix.com has no CNAME records.
Question and response
Question
dig bgsdcsmtpm02v.concentrix.com. NS
Answer
The response has no answer records.
Authority
concentrix.com. 300 SOA ns-cloud-e1.googledomains.com. cloud-dns-hostmaster.google.com. 589 21600 3600 259200 300
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0