Changes since SOA version
IXFR is a zone transfer request that returns changes since a specific SOA version. Enter the SOA version to request changes since then.
Not an apex domain
The domain _ff31e1d7c22d5861fa3f120699c670d0.status.virtutel.com.au is not the root of its zone.
Instead, try zone transfer on jkddzztszm.acm-validations.aws .
Instead, try zone transfer on jkddzztszm.acm-validations.aws .