231.static.mail.hellosign.com has no CNAME records.
Question and response
Question
dig 231.static.mail.hellosign.com. NS
Answer
The response has no answer records.
Authority
hellosign.com. 796 SOA ns-1734.awsdns-24.co.uk. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0