Not an apex domain
The domain 205-178-78-183.s693.c3-0.nwb-ubr1.chi-nwb.il.cable.rcncustomer.com is not the root of its zone.
Instead, try zone transfer on chi-nwb.il.cable.rcncustomer.com .
Instead, try zone transfer on chi-nwb.il.cable.rcncustomer.com .