2.ns.web.com has no CNAME records.
Question and response
Question
dig 2.ns.web.com. NS
Answer
The response has no answer records.
Authority
web.com. 1131 SOA ian.ns.cloudflare.com. dns.cloudflare.com. 2397067387 10000 2400 604800 1800
Additional
. 0 OPT ; payload 1232, xrcode 0, version 0, flags 0